What our guests think

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Susana Chadwick

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Riyad Hossain

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Arafat Hossain

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Rajia Akter

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Sumaiya Akter

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Riya Akter

Frequently Asked Question

You can make a free reservation by using our quote form on the home page of our website. Please select your transfer requirements on the drop down menus and select whether you require a "one-way" or "return". Click "get a quote" to proceed to the vehicle selection page. The prices for your required transfers are located next to each vehicle type. To continue to the booking form please click "select" next to your preferred vehicle type. After entering all the required fields please press "Book" at the bottom of the page. A booking confirmation (in pdf. file format) will be downloaded automatically to your device for you to double check and print, and a copy will be sent to your email address in case you need to access it again from a different device.
<p>DALAMAN INTERNATIONAL ARRIVALS - After collecting your baggage, please make your way out of the terminal exit doors and then down the ramp / stairs, our airport representative and your driver will hold a board your name on. if you can not see your name on the board please contact us via phone (our telephone numbers are on the Contact Us page of our website and on your email confirmation). If your flight is delayed, the driver will be aware of this before he is dispatched to collect you. Once you have met with our airport representative and your driver, you will be directed to your vehicle and then be driven in comfort and safety to your holiday destination. DALAMAN DOMESTIC ARRIVALS - Domestic terminal is closed for refurbishment. All flights arrive to / depart from the international terminal. Please see above for instructions on how to meet with your driver. AIRPORTS OTHER THAN DALAMAN (Antalya, Izmir, Bodrum) - Your driver will be waiting outside the arrival terminal building with a sign board displaying your name. If your flight is delayed, the driver will be aware of this before he is dispatched to collect you.</p>
Our website does not process online payments so for Marmaris and Icmeler regions We will contact you via WhatsApp the day after your arrival to arrange payment at your hotel. Full payment for the reservation will be collected in cash upon at your hotel, and a payment receipt will be send to your email and via WhatsApp. For return transfers, both journeys must be paid upon arrival. This ensures your booking and guarantees our service for your return journey, preventing alternative transportation. PAYMENT FOR OTHER REGİONS: Please be aware that we do not accept payments through our website, and we do not offer any card payment options. Upon your arrival at the destination, our driver will collect the full payment for your reservation in cash. Following this, we will send you a payment receipt via WhatsApp and email for your records. In the case of a return journey booking, we request full payment for both journeys upon your arrival. This approach is taken to secure your booking with us and to prevent any last-minute changes, ensuring you don't accidentally opt for alternative transportation options or the coach/shuttle bus service included in your package holiday.
We are able to accept British Pounds £, Euros €, US Dollars $, and of course Turkish Liras ₺.
<p>You do not have to pay a deposit. Our reservation service is free.</p>
On the website you are given the option to select the vehicle type which you prefer / which is suitable for your requirements. The price you pay is per vehicle, not per passenger.
<p>Yes we are able to provide universal baby / child seats at no extra charge. Our universal seats are suitable from 6 months to 12 years (9kg to 36kg), there are several removable pieces to allow the seat to be configured to suit each age group. Unfortunately only the first reserved seat is guaranteed, any additional seats are on a "request only" basis. Whilst we always try our utmost to provide all reserved seats on the booking, each vehicle is assigned one seat only and additional seats are shared out between our vehicles. We are only able to guarantee the first reserved baby / child seat for several reasons; last minute operational changes caused by flight delays out of our control, luggage space / seat requirements of the vehicle or previous customers, high season demand for baby / child seats, previous customer may have damaged / soiled the seat etc. We are not able to provide group 0 seats (0 to 6 months), customers are welcome to bring their own. Drivers do not take responsibility to arrange the universal seat in to the required configuration, it is the customer's responsibility to configure the provided seat to their child's age group.</p>
Fully comprehensive transfer and vehicle insurance is included in the price.
We always check the progress of your flight online before your vehicle is dispatched to meet you at the airport, but we are grateful if you are able to advise us of any significant delays. The Turkish airports do not always update their flight information until the flight has departed from the country of origin and is in the air, any early indication of the length of delay from yourselves is appreciated. We will not charge extra for any changes to your transfer caused by delays to your flights. If your flight is delayed on your departure journey the check-in desks will still close at the usual time, we are unable to pick you up any later than the pre-arranged pick-up time as you may be late and then refused to check-in.
Please contact us and we will amend your booking free of charge. You may email us, call us, or send a SMS / Whatsapp message to advise of the changes to be made to your reservation.
Yes this is possible as long as the drop-off / pick-up point is in the same general area so we can plan your journey (e.g. a drop-off in Marmaris and a drop-off in Icmeler). The price would be based on the furthest drop-off / pick-up point (e.g. the distance from Dalaman Airport to Icmeler is greater than to Marmaris).
You may email us, call us, or send a SMS / Whatsapp message to advise of the cancellation of your reservation. Cancellation is free, we just ask that you give us sufficient notice to avoid disruption to our operation and to our other customers.

Still got questions?